Chapter 4: The Difficult Client
Inside Kensington Executive Staffing, the air was chilled, smelling faintly of paper and expensive air filtration.
The receptionist behind the curved front desk didn't bother asking for my name. Her glance moved from my scuffed shoes to the thin folder in my hands, her expression settling into polite disinterest.
"Miss Kensington is waiting," she said, nodding toward the frosted glass door at the end of the hall. "Third door on the right."
I squared my shoulders and walked down the quiet corridor.
The corner office was vast, floor-to-ceiling windows looking out over the city skyline. Daphne Kensington sat behind a wide, uncluttered desk. She looked to be in her late thirties, wearing a tailored charcoal suit, her dark hair cut in a sharp, chin-length bob. She didn't look up immediately; her fountain pen moved across a printed dossier before she capped it and set it down.
"Sit, Freya," Daphne said. Her voice was low, clipped, and direct.
I took the chair across from her and laid my folder on the edge of the wood.
Daphne opened it, taking less than thirty seconds to skim the two pages of references Marnie had certified for me.
"Twenty-one years old," Daphne noted, lifting cool, assessing eyes. "Day shifts on residential cleaning routes, night shifts behind the counter at Rust Creek Tavern. Zero disciplinary infractions, zero missed shifts over eighteen months."
"I work seventy hours a week," I said evenly. "I support my family, and I don't call in sick."
"Marnie vouched for your work ethic," Daphne said, closing the folder with a dry tap of her fingers. "She didn't mention your age. High-net-worth estate staffing typically requires five years of verified domestic experience in private residences."
"High-net-worth clients want clean rooms, hot food, and discretion," I countered, keeping my tone level. "I clean five thousand square feet before noon every Tuesday. I know how to strip hardwoods, manage commercial laundry, and follow a kitchen prep sheet. And I need this wage more than someone with a private trust fund."
A flicker of interest crossed Daphne's expression. She leaned back in her chair, folding her hands together.
"Let us be clear about the parameters," Daphne said. "This is an exclusive, live-in placement on a private estate forty miles north of the city. The property is isolated. You do not commute, you do not invite guests, and you do not maintain outside employment. If you sign this contract, you submit your resignations to both employers today."
"I understand," I said.
"Your scope of work includes the full domestic upkeep of a twelve-thousand-square-foot main residence, daily laundry, grounds coordination with our maintenance contractor, and three meals a day aligned with a strict nutritional profile," she continued, her cadence brisk. "You will have full private quarters in the detached casita on the property. The compensation is five thousand dollars base, with a one-thousand-dollar monthly living allowance wired on the first of every month."
Six thousand dollars. The exact number standing between my mother and cardiac arrest.
"Why has the placement opened four times since June?" I asked.
Daphne didn't blink.
"Because the client is profoundly difficult," she answered flatly.
"Difficult how?"
"He is hostile, demanding, and erratic with his schedule," Daphne said. "He is currently sidelined from public engagements, and he does not tolerate intrusion. The last housekeeper walked out after thirty-six hours because he threw an entire meal into the courtyard. The one before that quit because he shattered an outdoor patio table during a midnight workout."
I kept my hands resting flat on my lap. "Is he a physical threat to female staff?"
Daphne’s demeanor shifted, the cool administrative detachment hardening into something sharp and absolute.
"No," Daphne said, her tone leaving zero room for doubt. "He has an explosive temper and zero patience, but he does not lay hands on people. And let me make this unequivocally clear, Freya." She leaned forward, pinning my gaze. "If he so much as steps across a physical line, you call my direct mobile line. My agency carries an active retained legal counsel. I will have private transport on that driveway in thirty minutes, and I will pull you from the grounds myself. Understood?"
"Understood," I said.
"Good." Daphne reached into her center drawer, pulled out a navy leather binder, and slid it across the desk. "This is our master agency placement contract, along with the client's mandatory non-disclosure covenant."
My eyes caught the bold black heading on the first page: CONFIDENTIALITY, NON-DISCLOSURE, AND LIQUIDATED DAMAGES.
The words pulled me right back to the suite with Griffin—the check on the sheets, the silver pen, the corporate cage designed to gag an inconvenient girl.
Daphne unscrewed the cap of a fountain pen and set it beside the document. "Sign on page six and page eleven."
I didn't pick up the pen.
Instead, I pulled the binder toward me and turned straight to page six.
Daphne’s eyebrows lifted slightly. She didn't speak; she leaned back and watched.
My fingers turned the heavy paper, scanning the fine print. I checked the definitions section, searching for the traps I had seen two days ago.
"The liquidated damages clause," I said, pointing to subsection B. "Two million dollars for unauthorized disclosure."
"Standard for high-profile principals," Daphne said evenly. "You cannot photograph the grounds, discuss his schedule, or reveal his identity to third parties."
"I don't care about his identity," I said, flipping to the legal exclusions. "Does this clause restrict my right to report unlawful conduct or safety violations?"
Daphne studied me for a beat, something like surprise surfacing in her eyes. "Page nine, section twelve. Standard statutory carve-outs. You are legally protected to report any criminal conduct, workplace harassment, or physical endangerment to law enforcement without violating confidentiality."
I read section twelve line by line. The language was clean—no private arbitration traps for bodily harm, no clauses waiving future employment rights, no relocation mandates.
"And the termination terms?" I asked, turning to the back page.
"Two weeks' notice for mutual termination," Daphne answered. "Immediate dismissal with guaranteed thirty-day severance if the client terminates without documented cause."
I closed the binder, looked Daphne in the eye, and picked up the fountain pen.
"I can cook," I said. "I can clean. And I don't care about an athlete's bad mood."
"You haven't been told he's an athlete," Daphne noted calmly.
"You mentioned sidelined from public engagements, strict nutritional profiles, and shattered patio tables during midnight workouts," I replied, pressing the pen to page six and writing my full signature across the line. "It doesn't take a genius to connect the dots."
A slow, genuine smirk touched the edge of Daphne’s mouth.
"You have steel in your spine, Freya," she murmured, taking the binder back once I finished signing on page eleven. "Most applicants who sit in that chair either try to flatter me or dissolve into tears the second I mention the client's temper."
"Tears don't pay medical bills," I told her, setting the pen on the desk.
"No, they don't." Daphne locked the executed contract in her drawer and pulled out a small black security envelope. "Report to this building at seven o'clock tomorrow morning. One bag of personal clothing. I will drive you up to Belmont Estate myself."
I stood up, ignoring the dull ache in my toes as I smoothed my coat. "I'll be here at six-forty-five."
As my hand reached the door handle, Daphne spoke again.
"Freya."
I paused, glancing back over my shoulder.
Daphne stood beside the glass, her silhouette framed against the morning light. The polished executive veneer dropped away, leaving something colder and far more practical in her gaze.
"He will test you within the first ten minutes," she said quietly. "He will try to intimidate you into packing your bag before sundown. Keep your boundaries, do your job, and let him exhaust himself against his own walls."
"I've survived worse," I said.
"We will find out tomorrow morning," Daphne replied. "Don't be late."