Open Over Closed
I sat with that.
Not the managed apology. Not I apologize in the controlled register. The actual account — what it cost him, what he had chosen and then not chosen, said plainly without the organizational structure that made hard things easier to handle.
"Tell me when you do it again," I said.
"I'll try not to—"
"You'll do it again," I said. "You're a person, not an initiative. Tell me when you cl